The term of return or withdrawal is ten (10) working days from the date of receipt of your order. During this period, the Customer may return, on its own account, without any penalty, the products that do not suit him.
In this case, the Customer can choose between the refund of the amount paid of the products to be returned or the change of the products to be returned. The products must be in good condition and must be in their packaging of origin, as they were delivered by THE SELLER.
Before making any return, the customer must contact by e-mail or telephone with GALERÍA VALMAR so that we can take note of their return and be able to receive it correctly.
In any case, the costs and risks of the returns are borne by the customer. Returns will be made to the SELLER’S ADDRESS.
The right of return cannot be exercised for: The products returned incomplete, damaged or dirty by the customer. Once the package is received in our gallery, the refund will be made within 15 days.